At Zeke Fashion, we respect and protect your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us on zeke.com.my. By using our website, you agree to the practices described below.

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1. Information We Collect

When you use our website, we may collect the following information:

• Personal details such as your name, phone number, email address, and shipping/billing address.
• Payment details for order processing (via secure payment gateway – we do not store your card details).
• Order information such as purchase history and preferences.
• Technical data such as IP address, browser type, and browsing behaviour (via cookies).

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2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders.
• Provide customer service and respond to enquiries.
• Send order updates, promotions, and newsletters (only if you subscribed).
• Improve our website, products, and services.
• Ensure security and prevent fraud.

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3. Sharing of Information

We do not sell, rent, or trade your personal data to third parties. However, we may share information with:

• Logistics partners (e.g. Flash Express) to deliver your orders.
• Payment providers (e.g. billplz, etc.) to process transactions.
• Legal authorities when required by law.

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4. Data Protection & Security

• All transactions are processed through secure SSL encryption.
• Only authorised staff have access to your information.
• We take reasonable steps to protect your data, but we cannot guarantee 100% security due to the nature of the Internet.

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5. Cookies

Our website uses cookies to improve your shopping experience.

• Cookies help us remember your cart, login details, and preferences.
• You can disable cookies in your browser, but some features may not work properly.

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6. Your Rights

Under the Malaysian PDPA, you have the right to:

• Access, correct, or update your personal information.
• Request deletion of your account and data (where legally allowed).
• Opt out of marketing emails at any time.

For requests, contact us at: WhatsApp: +6010-3971431.

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7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date.

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📌 Last Updated: August 2025